We Respect Your Privacy
1. What Personal Information Does Spa Sounds Collect and how is it used?
2. Will Personal Information be Given to Anyone Else?
3. Security of Personal Information
4. Access and Correction
5. Online Privacy issues
6. How to Contact Spa Sounds
What Personal Information Does Spa Sounds collect and how is it used?
Will Your Personal Information be given to anyone else?
Spa Sounds will not provide your information to any other company for marketing or advertising purposes.
Personal information collected by Spa Sounds may be disclosed to third parties to whom Spa Sounds contracts out specialised functions, such as mailing houses. This information is passed on purely for Spa Sounds's own marketing activities, which may require outsourced mailing and fulfilment functions.
Security of Your Personal Information at Spa Sounds
Spa Sounds takes steps to ensure the security of personal information we hold. Our IT systems are password restricted and comply with relevant security standards. We do not store on file your credit card or account details on our computerised database.
Access and Correction
To summarise, in the first instance, Spa Sounds will generally provide you with a summary of the information we hold about you. We will assume (unless you tell us otherwise) that your request relates to our current records about you. These current records will include personal information about you which is included in our databases and in paper files, and which we may
use on a day to day basis. To provide you with access to your personal information, Spa Sounds will ordinarily provide you with a copy of the relevant personal information (ordinarily, a print-out from a database or a photocopy of files recorded only in paper form). If personal information about you (for example, your name and address) is duplicated across difference databases or paper files, we will generally only provide you with one print-out of this information, rather than multiple print-outs. Spa Sounds will not charge you for the cost of providing this type of access to these current records. If the personal information we collected about you has been de-identified such that we can no longer identify this information as being about you, you will not be given access to the de-identified information.
For legal and administrative reasons, Spa Sounds may also store records containing personal information in its archives. You may seek access to these non-current records held by Spa Sounds which are not current records, but if you do, please be aware that it may take time to locate these records, and we may charge you for the cost of providing access. Also, please be aware that if the relevant personal information was collected before 21 December 2001, Spa Sounds will only provide you with access in accordance with section 16C of the Privacy Act 1988. Section 16C states that access must only be provided to personal information collected before 21 December 2001 if we use and disclose that information after that date, and that providing access would not cause an unreasonable administrative burden or unreasonable expense. Spa Sounds's Privacy Officer will contact you to discuss how we will handle your request for access to non-current records.
After we have provided you with access, if you are of the view that the personal information we hold about you is not accurate, complete or up to date, please let our Privacy Officer know. Please use the contact details set out at clause 6 below. Alternatively, if you are already aware that the personal information we hold about you is not correct (eg if you have changed your title, name or address) please use the space below to provide us with the updated information.
* My correct title is:
* My correct name is:
* My correct address/business contact details are:
- Spa Sounds's Privacy Officer will need to contact you in order to confirm and verify your request. For these purposes, please provide your daytime telephone number below. This information will only be used for the purposes of confirming, verifying and responding to your access request (or if relevant, your correction request).
* My daytime telephone number is:
As noted above, Spa Sounds may collect personal information about you from our website if it is volunteered by you. Otherwise, Spa Sounds does not collect personal information about you through our website. Spa Sounds may collect non-personal information from you by your use of the website. For example, we might track information about the date and time you access our site, the type of web browser you use, and the website from which you connected to our site. Our websites collect this information by depositing "cookies" in your computer. This technology does not collect information which personally identifies you. Rather, this information is collected in an aggregate form. The cookies can tell us how and when pages in a website were visited and by how many people. This aggregate information enables us to improve our websites to serve and inform you better. It also may allow you to shortcut access to points of interest on our website when you re-enter our system.
How to Contact Spa Sounds
* by letter at:
Spa Sounds Pty. Ltd.
Unit 8/56 O'Riordan Street
Alexandria NSW 2015 - Australia
* by phone: (612) 9693 1596